Indian railway enquiry number and customer care provide you information about train time on station, train availability, PNR status check, seat availability, reservation availability, and many other services. You will also get all the phone numbers of the entire railway department. You will even get details of checking PNR status.
Indian railway customer care and enquiry number provide you a list of ways through which you can check you train timing, train PNR status, reservation details, etc.
Indian railway enquiry number
On this number, you can check all the things PNR status check, fare details, current train location, seat availability, etc.
|Enquiry||SMS Format||Send to|
|For PNR status||PNR <10 digit PNR number>||139|
|Train arrival and departure||AD <Train number> <Station code>||139|
|Accommodation availability||SEAT <Train number> <Station from: STD code> <date of journey ddmmyy> <Station to: STD code>||139|
|Fare enquiry||FARE <Train number> <Date of Journey ddmmyy> <Station from: STD code> <Station to: STD code>||139|
|Train Time Table||Time <Train number>||139|
|For train name and number||<Train Name> or <Train number>||139|
Other important numbers of railway
1800-111-139 (General inquires)
138 (Grievance Number)
1800-111-321 (Catering Complaints)
1800-111-322 (Railway Police)
182 (Children and Women Helpline)
1098 (Missing Child Helpline)
011-155210 (Vigilance Helpline Number)
Indian railway passengers can enquire about reservation by just SMS on these numbers 57886, 5676747, 54959.
Toll-free number: 1800-111-139
Email ids of railway
For cancellation: firstname.lastname@example.org
For Mumbai season tickets: email@example.com
Official website of Indian railway
Advance seat booking
You can book tickets in advance for your journey from the railway station. It is a service, which is available on every railway station. You can also book it online on this given link.
How to call on 139
- First dial 139 (2 Rs charge per minute)
- After that, it would ask about your preferred language in both Hindi and English
- Then chose language
- Press 1 for Hindi
- Press 2 for English
- After selecting language, it would speak below given options
- Press * for speaking with customer care executive.
- Press 1 for checking PNR status
- Press 2 for arrival and departure of the train
- Press 3 for accommodation availability.
- Press 4 to know about ticket fare
- Press 5 to book the ticket online, you can also book through debit card or online payment system.
- Press 6 for canceling your reserved ticket
- Press 7 for the wakeup call
- Press 8 for wheelchair booking
- Press 9 for knowing the menu of railway food and for ordering also
1800-111-321 (food quality related complaint)
Indian railway police helpline number
If you feel unsafe in the train then you can call on 18, or you can also call on 1800-111-322.
Cleanliness of train
SMS to 138
|Enquiry||SMS format||Send To|
|For toilet cleaning||OB <Space> C<Space> <PNR>||138|
|Coach cleaning||OB<space> C<space> <PNR>||138|
|Watering||OB <space>W<space> <PNR>||138|
|For pantry||OB <space>R<space> <PNR>||138|
|For rodent||OB<space>P<space> <PNR>||138|
|Bed Roll||OB<space>L<space> <PNR>||138|
|Electrical repair||OB<space>E<space> <PNR>||138|
For online complaint
For fair enquiry
For seat availability
For PNR status
The information provided in the article are correct and up-to date. still if you face any problem then you can comment below. we would defiantly try to solve it.
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